Head Office
24/7 Telephone
Problem:
Sometimes you may get a cold patch in the centre of the radiator and not at the top (which signifies that the radiator needs bleeding).
Diagnosis:
This is usually caused by rust deposits inside the radiator that won’t allow for the proper circulation of water.
Solution:
The radiator will need flushing. This means you should take it off the wall and clean it.
Call EPM to arrange a visit.
Office Telephone
01473 396 105
24/7 Engineer Response
01473 396 247
Problem:
Radiators won’t warm up but boiler is working properly.
Diagnosis:
If the boiler is functioning properly then there may well be a problem with the pump. This pumps the hot water from the boiler around the house. This may be due to the pump outlet being blocked, or the pump may not be working at all. Another reason may be that the pump thermostat or timer is set incorrectly
Solution:
Call EPM to arrange a visit.
Office Telephone
01473 396 105
24/7 Engineer Response
01473 396 247
Problem:
Radiators in one part of the house don’t warm up.
Diagnosis:
This could be caused by several things. The timer or thermostat that controls that part of the home may not be set properly, or it could be faulty. This could also be a faulty zone valve or even a faulty pump.
Solution:
Call EPM to arrange a visit.
Office Telephone
01473 396 105
24/7 Engineer Response
01473 396 247
