Plumbing Heating & Electrical


Head Office

01473 396 106

24/7 Telephone

01473 396 247

Our Services

RECRUITMENT



Our promise

At EPM 24/7 Ltd we are committed to providing a professional, reliable service for all your plumbing and heating requirements, and as such we provide the following guarantees to you;

  • All engineers work in a professional manner and will respect you, your family and your property.

 

  • Your peace of mind is important to us and we therefore offer a minimum of 12 months guarantee on all parts and labour, and in some cases up to 5 years.

 

  • We will not make promises we cannot keep! If we unable to complete a job in your required timescales or within your required budget we will inform you immediately.

 

  • We will not keep you waiting all day! Our engineers will provide a 2 hour time slot for your appointment and will endeavour to ensure this is obtained. If for any reason we are unable to keep the specified appointment, you will be contacted ASAP with the option to rearrange if required.

 

  • We  reward customer loyalty with discounts off work carried out in the future.
    Customer Satisfaction is very important to us and we will listen to our customers needs and ensure their requirements are met at all times.

 

  • We will provide a breakdown of any prices quoted, to ensure you are able to see amounts charged for parts and labour separately.

 

  • We endeavour to keep our prices competitive and will not increase costs unnecessary.

 

  • We encourage personal recommendations and reward with discounts and special offers.

 

  • All engineers are suitability qualified for the work undertaken and will provide a professional quality service 100% of the time.

 

  • WE do not charge a callout fee, you will not be charged for travelling time.