Head Office
24/7 Telephone
Problem:
Hot water system is leaking from somewhere in the heating system.
Diagnosis:
This can be very irritating and potentially dangerous. It’s often caused by something as simple as a loose pipe union or pump/boiler connections etc. It is often best to have a professional check out the system and give it the once over to check everything is tight and functioning as it should.
Solution:
Call EPM to arrange a visit.
Office Telephone
01473 396 105
24/7 Engineer Response
01473 396 247
Problem:
Noisy water heater. The boiler makes unusually loud noises when hot water or central heating is on.
Diagnosis:
This can be quite a common problem but the causes of this can be many. Old or faulty parts, mineral deposit build up in the water tank, water temperature may be set too high, or you may have just had an incorrect installation. There are many different problems at it really requires the assistance of an expert to diagnose accurately.
Solution:
Call EPM to arrange a visit.
Office Telephone
01473 396 105
24/7 Engineer Response
01473 396 247
Problem:
No hot water. Sometimes the problem may be a low amount of hot water available. This is a common enough problem that presents itself more clearly whilst in the shower.
Diagnosis:
This is often caused by the build up of sediment in the hot water tank, not allowing the tank to fill with hot water. It can also be caused by other defective plumbing parts.
Solution:
Call EPM to arrange a visit.
Office Telephone
01473 396 105
24/7 Engineer Response
01473 396 247
Problem:
Water temperature changes. Often happens when another water source is used whilst in the shower.
Diagnosis:
This could be a number of things, or several at the same time. Common causes of this are: blocked and/or corroded water pipes, faulty hot water shut off valve, faulty water temperature control, or the possible build up of sediment in the hot water tank.
You will require the assistance of an expert to help diagnose exactly what the problem is before any action can be taken to rectify it.
Solution:
Call EPM to arrange a visit.
Office Telephone
01473 396 105
24/7 Engineer Response
01473 396 247
Problem:
Hot water tap runs slow and then stops.
Diagnosis:
This sounds an awful lot like an airlock problem. If you have air in the hot water system then this will happen. You will need to get all the air out of your hot water/heating system and the best way to get this done is to call a professional. Many people try to do this themselves and end up losing pressure in their system, causing other problems.
Solution:
Call EPM to arrange a visit.
Office Telephone
01473 396 105
24/7 Engineer Response
01473 396 247
